COLLECTION OF INFORMATION
In order to use the Desert Art website, Desert Art may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Desert Art Distributors is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
USE OF COLLECTED INFORMATION
Any details collected from Desert Art users are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to Desert Art. When you enter sensitive information (such as credit card numbers) on our website, Desert Art encrypts that information using secure socket layer technology (SSL). Credit Card details are collected via a secure, PCI Compliant PayPal page in order to be processed as required. Desert Art never collects/stores complete Credit Card details.
Desert Art follows generally accepted industry standards to protect the personal information submitted to Desert Art, both during transmission and once Desert Art receives it.
ACCESS TO COLLECTED INFORMATION
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate your information by modifying your account on the website, or by emailing [email protected].
Provided all financials and/or disputes are cleared, all personal details will be deleted/de-activated from Desert Art’s system.
If you purchase a product or service, Desert Art may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). Desert Art uses this information for billing purposes and to fill your orders. If Desert Art has trouble processing an order, it will use this information to contact you.
Desert Art uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. Desert Art may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing [email protected].
Desert Art may at its discretion use other third parties to provide essential services on our site or for our business processes. Desert Art may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Desert Art does not share any information with third parties for any unknown or unrelated uses.
These parties include but are not limited to our preferred freight provider, Australia Post.
Desert Art reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Desert Art site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of desertart.net.au.
CHANGES TO PRIVACY & SECURITY POLICY
If any changes are made to the this Privacy & Security Policy, Desert Art will post those changes to this policy on our website desertart.net.au, so that you are aware of what information Desert Art collects, how it uses that information, and under what circumstances, if any, it discloses that information. Desert Art reserves the right to modify this policy at any time, so please review it frequently. If Desert Art makes material changes to this policy, the policy located on the website desertart.net.au will be updated accordingly.
Desert Art uses the PayPal Payment Gateway for its online credit card transactions. PayPal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. Processing of credit card information is handled externally to the desertart.net.au website via a secure, PCI Compliant PayPal page. Desert Art does not store your credit card information on their own servers at any time.